At Intelyoga, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the Intelyoga platform (website, mobile app, or related services). By using Intelyoga, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you use Intelyoga:
- Personal information: Name, email address, phone number, date of birth, gender, and any other details you provide during registration or when contacting us.
- Account and profile data: Username, profile photo, yoga level, preferences, and activity history on the platform.
- Payment information: If you donate, we may collect billing details (handled securely via trusted third party payment processors; we do not store credit card numbers).
- Technical and usage data: IP address, device type, browser, operating system, pages visited, time spent on the platform, and other usage information collected via cookies and similar technologies.
- Communication data: Messages you send through our contact forms, chat, or email, including feedback, questions, or support requests.
2. How We Use Your Information
We use your personal information to:
- Provide, operate, and improve the Intelyoga platform and your user experience.
- Create and manage your account, including login, class bookings, and progress tracking.
- Deliver yoga classes, notifications, updates, and personalized recommendations.
- Respond to your inquiries, provide customer support, and handle complaints.
- Send important service messages, such as policy updates, class reminders, or security alerts.
- Analyze platform usage to improve content, features, and performance.
- Comply with legal obligations and enforce our Terms of Service.
We do not sell your personal information to third parties for marketing purposes.
3. Sharing and Disclosure of Information
We may share your information in the following cases:
- With trusted third party service providers (e.g., hosting, payment processing, analytics, email, and customer support) who assist us in operating the platform, subject to confidentiality obligations.
- When required by law, regulation, legal process, or to protect the rights, safety, or property of Intelyoga, our users, or others.
- In connection with a merger, acquisition, or sale of assets, where user information may be transferred as part of the transaction (you will be notified if your data is affected).
We do not share your personal information with advertisers or unrelated third parties for their own marketing use without your explicit consent.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
These include:
- Secure servers and encrypted data transmission (HTTPS).
- Restricted access to personal data within our team.
- Regular security reviews and updates.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymize it.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Accessing the data we hold about you.
- Correcting inaccurate or incomplete information.
- Requesting deletion of your data, subject to legal and contractual obligations.
- Withdrawing consent where processing is based on consent.
- Objecting to or restricting certain types of processing.
To exercise these rights, please contact us at info@intelyoga.com. We will respond within a reasonable timeframe and in accordance with applicable law.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Recognize you when you return to the platform.
- Remember your preferences and settings.
- Analyze how you use the platform to improve performance and content.
You can manage or disable cookies through your browser settings, but some features of Intelyoga may not work properly if cookies are turned off.
8. Children’s Privacy
Intelyoga is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or a notice on the platform. Your continued use of Intelyoga after such changes means you accept the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: info@intelyoga.com
We are committed to helping you understand and control how your data is used on the Intelyoga platform.